Location
Central / West
Job description
- Support the Area Manager in ensuring compliance with health, safety, and food handling standards across outlets
- Oversee smooth operations of up to 3 outlets
- Maintain inventory levels and enforce strict procedures for product receiving, checking, and storage
- Conduct food quality and customer service checks
- Stay informed about MOM regulations and laws
- Maximise productivity by efficiently scheduling staff, controlling labour costs, and managing staff leave
- Implement cost-cutting measures to reduce operating costs and wastage, increasing profitability
- Analyse monthly P&L statements and take corrective actions to improve results
- Handle administrative duties and submit necessary records to HQ on time
- Conduct monthly stock takes and manage inventories
- Train outlet staff and conduct performance appraisals
- Recruit non-managerial staff and manage their onboarding process with Corporate HR
- Ensure the maintenance and appearance of outlets, equipment, and fixtures
- Address customer feedback and complaints promptly
- Coordinate and execute promotions and marketing activities as directed by the Marketing Department
Job type
Full-time