About umisushi

Since 2007, umisushi has been one of Singapore's most popular Japanese food chains for delicious, convenient and value-for-money Japanese food. We are committed to providing best-in-class Japanese quick service experience with quality ingredients and convenient service. From grab-and-go sushi to wholesome bento sets, our menu has something for everyone. Enjoy satisfying Japanese meals with umisushi – dine in, take away, or order delivery.

Why Choose
umisushi?

At umisushi, our passion translates into a delightful dining experience. We achieve this through carefully selected ingredients, meticulously prepared dishes, optimised operations, attentive customer service, exciting menu innovations, and a strong connection with our community.

These are the guiding attributes that have shaped umisushi:

  • Quality: We source quality, value-priced ingredients
  • Hygiene: We maintain pristine kitchens and adhere to rigorous hygienic practices 
  • Consistency: We employ rigorous processes to ensure consistent taste in our food
  • Variety: We offer a variety of popular Japanese dishes, including sushi, salads, bento, donburi, toji, udon, and more
  • Convenience: We have a wide network of stores spanning central business districts and neighbourhoods, complemented by our island-wide delivery service

Our Road to Quality

At umisushi, quality is not just a buzzword; it's a promise. It's the culmination of countless hours of dedication, meticulous planning, and a relentless pursuit of excellence. Join us on this journey, and experience the difference that true quality makes.

Our commitment to quality is evident in every facet of our operation. 

We actively pursue innovation through a robust Research & Development program, constantly exploring new avenues for product enhancement and market differentiation. This is underpinned by strategic investments in Technology, empowering us to optimise processes, enhance efficiency, and deliver superior value. Our comprehensive Systems architecture ensures seamless data flow and operational agility, providing a good foundation for informed decision-making.

The cornerstone of our service excellence lies in our Training programs, equipping our team with the skills and knowledge necessary to uphold the highest standards of performance. Meticulously defined Standard Operating Procedures (SOPs) guarantee consistency and quality control across all operations. Our centralised Central Kitchen Support, leveraging technology, advanced culinary techniques and rigorous quality assurance protocols, provides the essential backbone for our product offerings.

Finally, our strategic Marketing initiatives effectively communicate our brand value and connect us with our target audience, driving customer engagement and loyalty. This integrated approach, encompassing every stage of our value chain, fosters a culture of continuous improvement and operational excellence.

We are confident that this foundation of integrated excellence will continue to drive our success in the years to come.